Rental income is carefully monitored and our tenants must always be paid in advance. We check our accounts daily and any arrears are dealt with promptly.

Our rental arrears policy is implemented in accordance with the  Residential Tenancies Act if a tenant should fall behind in their rent and the following action will be taken:-

· 2 days late an SMS will be sent reminding tenants of their rental obligations

· 3 to 5 days late we contact the tenant by phone

· 7 days late a letter is sent requesting payment within 5 days and with warning of an impending Form 2

· On day 15 a form 2 is served requesting full payment of the arrears within 8 days or the property must be surrendered.

We provide a monthly statement to our landlords detailing all income and expenditure and all original accounts are kept on file. Copies will be provided on request for taxation purposes. 

We conduct an ’owner payment’ run on the last business day of each month and all funds owing are dispersed by EFT and will appear in your account within the following 2 business days.

An annual statement at the end of the financial year showing income and expenditure for each property managed is provided.

We inform our landlords in writing of rental reviews, Tenancy   Agreement renewals, vacating tenants and approaching end of Tenancy Agreements.