To achieve the maximum financial return from a residential investment, each property must be presented and maintained in the best possible manner.

The following are some important things that need to be taken into consideration.

· To make sure all lawns and gardens are maintained and presentable.

· Any rubbish to be removed from the property.

· Ensure that all carpets are professionally steam cleaned and all internal areas are clean and free from dust.

· Attend to any outstanding maintenance that is obvious to the prospective tenant.

· All door and window locks are operating and 2 sets of keys are available.

· New properties should have a clothesline, TV antenna and letterbox installed and inform the Property Manager   whether waste collection bins have been ordered from the Council

· If any appliances, or special instructions for care of floor coverings, appliances, pool, spa etc. are required, these should be supplied to the Property Manager.

We inform the tenant that we will be conducting quarterly inspections of the property with a letter outlining our expectations, and a written report is supplied to the landlord. In the event there are any areas of concern at our inspection the tenant is advised accordingly in writing with a further inspection taking place. Any repairs needed and future maintenance requirements are reported  to the landlord.

We have a team of maintenance contractors on immediate notice. All our trades people are cost competitive, efficient, reliable and insured, and assessed regularly. Should the cost of maintenance exceed the specific amount as set down in the Agency Agreement , approval from the Landlord is sought prior to any work commencing.

Accounts for repairs and maintenance are processed for payment only when we are satisfied that the work has been performed to an acceptable standard.